Privacy policy

Last updated: 1 September 2026

Who are we?

Knobby Shop AB is the data controller for the processing of your personal data under this policy.

Knobby Shop AB
Transportgatan 12, SE-262 71 Ängelholm, Sweden
Phone: +46 431 144 11
Email: info@knobby.se
Company reg. no.: 556267-1528
VAT no.: SE556267152801

What data do we collect?

We do not collect data from third parties. We only process data that you give us yourself by phone, email or through our website, and that we need in order to deliver our products and services. This includes:

• Company name
• Names of contact persons
• Company addresses
• Email addresses
• Phone numbers
• The end customer's name and address, when you order with direct delivery to your customer

When your account is used, we also store transaction data about ordered goods, payment method and order date. If your details change, contact us and we will update them.

How and why we use your data

We process your data so that we can offer you goods and services. This includes:

• managing and maintaining your account
• handling orders, quotations, invoicing, credits and payments
• delivering goods to your address, or to an address you have given us
• carrying out a credit check when you apply for credit
• communicating with you about your account, for example changes, price adjustments and payments
• analysing order patterns and transaction history
• sending information about new products, offers and surveys

Your data is only handled by authorised staff who need it to do their work.

Legal basis for the processing

We process your data on the following legal bases:

• Contract. When the processing is necessary to fulfil our contract with you, for example to handle orders and deliveries.
• Legal obligation. When we must process data to meet legal requirements, for example under accounting law.
• Legitimate interest. When we contact you with products and offers that are relevant to your business. We have weighed our interest against your rights and consider that the processing does not override them.
• Consent. When you give us data on our website for purposes that require consent, for example certain mailings, we ask for it. You can withdraw your consent at any time.

Marketing

We sometimes contact you with information about products, news and offers that we believe are of interest to your business. You can unsubscribe at any time via the link in the mailing, under My account on the website, or by contacting us. You always have the right to object to your data being used for direct marketing.

How long do we keep your data?

Data that forms part of our accounting records is kept for seven years under Swedish accounting law. Otherwise we only keep your data for as long as it is needed for the purposes described in this policy. Data is deleted regularly.

Who do we share your data with?

We never sell your data. We only share it in the following cases:

• with carriers, freight forwarders and customs authorities, when needed to deliver your order
• with suppliers, when required to fulfil your order and you have been informed of it
• with authorities, courts or supervisory bodies, when we are required to by law or when it is needed to protect our rights or those of third parties

How we protect your data

Your data is stored on secure servers and all communication with the website is encrypted (https). We use firewalls, antivirus software, strong passwords and access control, and we keep our systems up to date. Printed information is kept locked in alarmed premises.

Your rights

Under the General Data Protection Regulation (GDPR) you have the right to:

• access the data we hold about you
• have incorrect or incomplete data corrected
• have your data erased, when there are no compelling reasons to keep it
• have the processing restricted
• receive your data in a machine-readable format (data portability)
• object to processing, including direct marketing
• withdraw consent you have given

Contact us using the details below and we will help you. You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY), www.imy.se, or with the data protection authority in the country where you live.

Cookies

Our website only uses necessary cookies, that is, cookies required for the website to work: login session, shopping cart and security functions. We do not use third-party cookies or cookies for advertising or tracking. If that changes, we will update this policy and ask for consent where required.

Links to other websites

This policy only applies to Knobby Shop AB's website. Our website contains links to other websites, which have their own privacy policies and terms of use. Please read them when you leave our website.

Contact us

Knobby Shop AB
Transportgatan 12, SE-262 71 Ängelholm, Sweden
Phone: +46 431 144 11
Email: info@knobby.se